Change Management: I am a Change Leader
Learning Area
Project Management and Innovations
Duration
13 hours
Language
Russian, English
Target Audience
- Top Management
- Middle Management
- Line Management
Objectives
Insight into the principles and algorithms of managing change projects at NLMK: “How to manage the effectiveness of a change project?”
Insight into the key reasons and the ways to ensure that changes take root: “What stands in the way of changes taking root?”
Insight into the algorithms of working with stakeholders and the practices to change mindsets and work with resistance: “How can a change team help the change leader and participants?”
Structure and Content
(PRE-testing)
15 minutes
15 minutes
On-line course
Selection of a change project
Video “Dynamics of people’s attitude towards changes”
Actions of a change leader at each stage
Case study
Stories of NLMK change projects
1 hour
1.Leader’s and team’s role in change management
2.Roles in the team, cycle of team development
3.The Scott and Jaffe change model
4.Determination of the project stakeholders
5.People’s emotions at each stage
6.Action tactics at every change stage
7.Communication tactics
8.Change barriers
9.Check of changes ability to take root
12 hours
2.Roles in the team, cycle of team development
3.The Scott and Jaffe change model
4.Determination of the project stakeholders
5.People’s emotions at each stage
a) Negation
b) Resistance
c) Research
d) Agreement
6.Action tactics at every change stage
7.Communication tactics
8.Change barriers
9.Check of changes ability to take root
12 hours
On-line course
Organizational tactics to support changes
TBD
Organizational tactics to support changes
TBD
Test on the StartExam platform
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