Change Management: I Am the Change Leader
Learning Area
Operational Efficiency and Safety
Duration
8 hours
Language
Russian
Format
Blended
Target Audience
- Top Management
- Middle Management
- Line Management
This Learning Solution is aimed at developing an understanding of the principles and skills of planning the stages of implementing large-scale changes in the organization, understanding practices for working with barriers and increasing the adaptability of changes
Objectives
Introduce the principles and algorithms of managing modification projects in NLMK: “How do I manage the effectiveness of modification projects?”
Build an understanding of the main causes and ways to increase the ability to adopt changes: “What prevents the adoption of changes?”
Form an understanding of algorithms for working with stakeholders, practices for changing attitudes and working with resistance: “What can the change team do to help the manager and the participants of the changes?”
Structure and Content
- Leaders’ and Teams’ Roles in Change Management
- Roles in the Team, Cycle of Team Development
- The Scott and Jaffe Model of Change Phases
- Determination of Project Stakeholders
- People’s Emotions at Every Stage: Negation, Resistance, Research, Agreement
- Action Tactics at Every Change Phase
- Communication Tactics
- Changes Barriers
- Check of Changes Ability to Adapt
